Installation and Service Engineer


Scope of Work

  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • active listening and customer service skills.
  • The ability to remain professional under pressure.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Installs and tests products to make sure they work correctly.
  • Follows installation and operation manuals.
  • Teaches customers how to use their products.
  • Follows all company policies and procedures.
  • Responds to service requests and repairs products

Skill for Soldering Technician

  • Microsoft word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft outlook
  • Windows
  • 40WPM
  • Low voltage License
  • fire burglar Alarm certifications

Roles and Responsibilities

  • Traveling to customers' homes or place of business.
  • Installing electrical or computer equipment such as flat-screen televisions, projectors, routers, desktop computers, laptops, and tablets.
  • Suggesting areas where equipment should be set up and where cords should be placed.
  • Troubleshooting problems with existing equipment.
  • Testing old and new installation connections.
  • Providing customers with verbal and written operating instructions for new equipment.
  • Maintaining equipment.
  • Cleaning up after the job is complete.
  • Recording and maintaining stock levels.
  • Maintaining the work vehicle.
  • Answering questions about a company's products or services.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Providing proactive customer outreach.
  • Handling customer complaints.
  • Collecting and analyzing customer feedback.

send us your cv/resume on or contact our HR Department at +91 99782 26085

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