We are Hiring

Scope of Work

• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• active listening and customer service skills.
• The ability to remain professional under pressure.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Installs and tests products to make sure they work correctly.
• Follows installation and operation manuals.
• Teaches customers how to use their products.
• Follows all company policies and procedures.
• Responds to service requests and repairs products

Skill for Soldering Technician

• Microsoft word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft outlook
• Windows
• 40WPM
• Low voltage License
• FASA BASA
• fire burglar Alarm certifications

Roles and Responsibilities

• Traveling to customers' homes or place of business.
• Installing electrical or computer equipment such as flat-screen televisions, projectors, routers, desktop computers, laptops, and tablets.
• Suggesting areas where equipment should be set up and where cords should be placed.
• Troubleshooting problems with existing equipment.
• Testing old and new installation connections.
• Providing customers with verbal and written operating instructions for new equipment.
• Maintaining equipment.
• Cleaning up after the job is complete.
• Recording and maintaining stock levels.
• Maintaining the work vehicle.
• Answering questions about a company's products or services.
• Processing orders and transactions.
• Resolving issues and troubleshooting technical problems.
• Delivering information about a company's offerings.
• Providing proactive customer outreach.
• Handling customer complaints.
• Collecting and analyzing customer feedback.